Diminished value, loss of use and bodily injury after a traffic accident
This page provides general information on diminished value, loss of use, bodily injury and the Insurance Arbitration Commission process after a traffic accident.
Estimated diminished value
Gives an approximate range based on market value, damaged parts, vehicle age and mileage. The exact amount is determined by an assessor, arbitrator or expert report.
Guides
Calculation
Calculating diminished value: which criteria are used in 2026?
At the scene
I had a car accident — what should I do?
Legislation
The 1 July 2026 change: is a separate application for diminished value no longer required?
Insurance
The insurer underpaid diminished value: how can the balance be claimed?
Insurance
What to know before signing a release or settlement form
Arbitration
Applying to the Insurance Arbitration Commission: time limits, costs and documents
Time limits
Limitation for diminished value: can I still apply for an older accident?
Case law
Is diminished value payable for a previously damaged vehicle?
Fault
How does the fault ratio affect diminished value?
Case law
Diminished value claims for a vehicle sold without repair
The information on this page is general in nature and does not replace legal advice. An assessment of a specific case requires the documents to be reviewed by a lawyer. Updated: